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Claim Information
Claim service is our #1 priority for our customers. When you need to report a claim, please contact our office during normal business hours at: (865) 688-2911. If you are in an emergency claims situation and it occurs after hours or on a weekend, please refer to the following claim reporting information:
24 Hour Claims Hotline -
800-445-3030
Glass Claims Reporting Hotline -
800-951-9734
Claims Reporting -
800-332-3226
If you are unable to reach us after normal business hours, Auto-Owners provides an Emergency After Hours Phone Service from 4:30 P.M. through 8:00 A.M. Eastern Time, Monday through Friday, and twenty-four (24) hours a day on Saturday, Sunday and all holidays. This service is available by calling toll-free
888-252-4626
(888-ClaimAO) for the reporting of
claims emergencies only
.
Auto/Home Claims -
800-CLAIM33 (800-252-4633)
Boats/Yachts Claims -
800-772-4482
Claims Reporting -
800-925-2886
Claims Reporting -
800-561-0178
Claims Reporting -
800-766-1853
Report Your Claim Online
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Knoxville Insurance Services, Inc.
2902 Tazewell Pike, Suite B Knoxville, Tennessee 37918
PH: 865-688-2911 | FX: 865-688-0675