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Claim Information


Claim service is our #1 priority for our customers. When you need to report a claim, please contact our office during normal business hours at: (865) 688-2911. If you are in an emergency claims situation and it occurs after hours or on a weekend, please refer to the following claim reporting information:
  • 24 Hour Claims Hotline - 800-445-3030
  • Glass Claims Reporting Hotline - 800-951-9734

  • Claims Reporting - 800-332-3226

  • If you are unable to reach us after normal business hours, Auto-Owners provides an Emergency After Hours Phone Service from 4:30 P.M. through 8:00 A.M. Eastern Time, Monday through Friday, and twenty-four (24) hours a day on Saturday, Sunday and all holidays. This service is available by calling toll-free 888-252-4626 (888-ClaimAO) for the reporting of claims emergencies only .

  • Auto/Home Claims - 800-CLAIM33 (800-252-4633)
  • Boats/Yachts Claims - 800-772-4482

  • Claims Reporting - 800-925-2886

  • Claims Reporting - 800-561-0178

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Knoxville Insurance Services, Inc. 2902 Tazewell Pike, Suite B Knoxville, Tennessee 37918
PH: 865-688-2911 | FX: 865-688-0675
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